Support

Answers to the questions we hear most. Can't find what you need? Our team is one message away.

Email support

support@hailerz.com · replies within 24 hours

Live chat

In-app chat, Mon–Sat, 9am–9pm WAT

Help center

Guides, walkthroughs, and release notes

Account & security

How do I verify my identity?

Can I change my role from creator to brand?

Booking & billing

When is money released to creators?

What happens if I need a different creator?

Creator Space

Can I change my plan mid-month?

What if a delivery date is missed?

Academy

How do Hailerz Points work?

Can I re-watch a lesson after it's complete?

Hailerz

Real people, real products, real reviews. The fastest way to get honest, on-brand video endorsements from real creators.

Platform

UGC Categories

Hub

Resources

Company

English (Nigeria)