Privacy Policy

Who we are

This Privacy Policy (“Policy”) explains how Tiwa Foods (“Tiwa’s”) collect, use, and disclose information about you with respect to the Tiwa Foods, including information collected on the Tiwa Foods or through telephone, email or other methods to support the Tiwa Foods Webstore Site. 

Protecting your privacy is very important to us. We will only use the information you share with us for the purposes set forth in this Policy, including to process your orders and enhance your shopping experience.  Because we respect your privacy and your preferences in how we use your information, our goal is to be transparent about our practices regarding the collection, use and disclosure of your information.

Tiwa Foods only sells to and ships to United States addresses and will not collect any personal data from users in the European Union. This Policy is therefore applicable only to United States consumers. 

This Policy is subject to our Terms of Use located here.  We may update this Policy from time to time, as specified in the “Changes to This Privacy Policy” section below.

California state law confers certain rights relating to personal information to its residents. If you are a California resident, please also see our California Consumer Privacy Section in this Policy located here below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

SHARING OF INFORMATION

We share personal information in the following circumstances or as otherwise described in this policy:

With our associated brand partners, who jointly own certain personal information collected on the Tiwa Foods Webstore Site;
With consultants, service providers, and contractors that we use to support our business and operations (e.g. shipping, e-mail distribution, market research, name and address verification, promotions management and payment processing, processing credit card payments, engaging technical support for the Tiwa Foods Webstore Site, or performing analysis related to the Tiwa Foods Webstore Site) who have agreed to keep the information confidential and use it only to provide the applicable services;
With companies we work with who help to gather information from you or help us to communicate with you, and assist with data analytics;
With other parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests;
With an acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of World Pantry or its affiliates including any negotiation thereof;
To provide you with improved services, we may use aggregated pools of data (without personal identifiers) for research and commercial purposes;
We may also provide aggregate statistics about our sales, traffic patterns, and related site information to reputable other parties, but these statistics are fully and permanently anonymized and do not include any personally identifiable information.

RETENTION OF DATA

We will retain your personal information (collected through online and offline methods) for as long as it is necessary for the purposes described in this Policy. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.